Hello Vickie,
I apologize for your experience with our service and appreciate your feedback. Our uptown tour runs every 60 minutes so we do apologize if this was not communicated to you prior to your trip. This may have been the reason for your wait if the bus already had departed. Please reach out to us at
[email protected] with addtional information, such as what time your boarded the Downtown bus on Tuesday, so we can be sure to speak to the driver regarding this and correct this immediately.