Hello,
First, I would like to apologize for your experience. While it is not the case that our drivers were on strike, we would like to apologize if the service you had was not up to par. We do have a 15-20 minute frequency on our Downtown loop from 9:30am-4:30pm, so if you waited longer, we definitely would like to investigate this for you. Please reach out to
[email protected] so we can gather more information on our experience.