The tour was very well done, covering most areas of interest and allowing time for exploring at each. The guide was nice, obliging, and well-informed. It was difficult to find out much about the tour in advance, however, either from the tour website or from TripAdvisor, through which I booked it. The website required the cruise boat name, etc., which was not relevant for our situation (staying on land, not at one of the hotels they pick up at), and it was at all clear whether there was walking or just riding, or what was involved. I really think this should be more professional and useful. The phone no. became available only AFTER I had booked on line. It took a long time to figure anything out. But Jose, the driver/guide, was excellent. The Biscayne Bay boat tour was pleasant, mostly pointing out celebrities' homes on the islands. It would have been nice to know about the history and nature there. So ultimately, it was a good tour, but very difficult to understand and book in advance.
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Apr 2019
Dear customer, thank you for taking the time to leave us a review. Since we have a limited space for descriptions on Trip Advisor, we are more than glad to answer any question the customer may have during the reservation process. The company is registered on Trip Advisor allowing customers to access to the contact information at any time. We are happy to know overall you had a good experience in Miami and hope to see you soon.