Hello,
We extend our sincere apology for the inconvenience caused to you and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.
While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing. We will be sharing your feedback to the team and ensuring that the necessary action should be taken so that other customers should not be facing the same issue again in future.
Hi Utsav,
We extend our sincere apology for the inconvenience caused to you and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.
The slots are subject to its availability additionally, the slot availability and allotted is decided by the attraction itself, and we do not have any influence over the allocation of these slots. We always recommend our customers to visit our official website and check the" Know Before We Go section" and the operating hours to check the most up to dated information. So, that our customer do not face any inconvenience. We always recommend our customer to contact us via chat or call immediate assistance whenever they face any problem while visiting any attraction.
However, your feedback is imperative to us and we would like to have a closer look into your case. Please reach out to us on email address:
[email protected] with your order details so, we can assist you with the issue.
Best Regards,
Go City