Not a good wait experience for us. We had to wait an hour and a half for transportation to arrive. We could have taken a taxi earlier and not a lot more in expenses. Our plane was late and when we arrived and called, we were told a half hour. It was a very late arrival. When the transportation did arrive, we had a very nice driver and the trip from airport to the hotel was pleasant.
Good trip. Waited about 30 minutes at the airport for an available shuttle and had a couple of issues with the ground desk understanding our voucher. Otherwise ok.
I will get a private transfer next time. Took over 2 hours from jfk because we were the last ones off. Private car would be much better