Long wait for the shuttle, over 30 minutes from terminal 7 but ground transportation girl at the desk was very friendly and apologetic.
THE WORSE shuttle experience in my life. Rude, rude, rude driver. A young couple with a baby kept begging him to leave after being in the van in the airport for over an hour. I wanted to get out of the van to catch a taxi.
Waiting time at airport was longer than time given. Driver also not very forthcoming - dumped us in the bus without explaining he is going to fetch more people.After a very long flight - it would have been nice to have a couple of explanations as to what was going on