I printed my Paid Voucher at home, and gave it to the Driver at Newark airport. She was great. Excellent driver, and in about an hour wicked Lincoln Tunnel traffic, of course, I was dropped at the front door of the hotel at 54th and Broadway and helped with my luggage. Great service, great price.
Even though we were picked up in a timely manner, the driver didn't speak to anyone. My first impression on NYC was silence, driving erratically and everyone in the van holding on for dear life!
Too late. We waited two hours. It was just hopeless and not an experience we would want to repeat