The driver was horrible. He was on the phone the whole time, playing loud music and everyone was cold in the car, but we were all too scared to tell him. He dropped me 2 or 3 blocks away from the hotel and told me to walk, and I still had my luggage with me. I wouldn't recommend the service to anyone, I am glad I did not book a return to JFK on this services. We went from JFK to another airport and back again because he left another passenger there. I cant think of anything positive to say about using the service.
Excellent - so easy straight out of arrivals and apart from the passenger we had to wait for as she did walkabouts it was seamless and highly recommended.
The company said they don't do transfers to my hotel and in the end had to take a taxi anyways... Disappointed especially since we were so tired after an 8 hour flight