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120 Minute Open Jump at a Trampoline Park in Kissimmee

120 Minute Open Jump at a Trampoline Park in Kissimmee

Overview

We offer a unique trampoline jumping experience like no other! This state-of-the-art 37,000 sf facility offers a wide range of jump attractions including interactive jump video games, ropes course, ziplining and more! Fun and safe for all ages! C3 Certified Cleaning throughout the day to ensure your safety and health!

City: Orlando

Sun 23 Feb

Other dates

You can choose the date already on the booking website

Starting at $26.88

Make a reservation

Sun 23 Feb

Starting at $26.88

Make a reservation

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What's Included

Sales Tax

120 min access to the Altitude Trampoline Park

Additional Info

Not recommended for travelers with spinal injuries
Not recommended for travelers with poor cardiovascular health
Not recommended for pregnant travelers
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Wheelchair accessible
Face masks required for travellers in public areas
Face masks required for guides in public areas
Hand sanitiser available to travellers and staff
Social distancing enforced throughout experience
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Guides required to regularly wash hands

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Traveler Photos

Reviews (9)

AnonymousA06

Feb 2022

The majority of the staff's attitude is a result of how they are being treated. I've been to this location various times and the amount of disrespect towards employees both from customers as well as management is sickening. I was at this location at least 3 times a week during the last 2 months and have spoken to various employees. I was informed that the managers curse at and belittle their employees. To be honest I was skeptical at first and figured this is probably just an angry employee but, I was wrong. After talking to over 20 employees the information is unbelievable. Bahati (Manager)- Has cursed at numerous employees. I even witnessed him cursing at an employee in front on not just myself but other families as well simply because she asked him to clarify something. I was also informed that he called an employee a B***** and was never reprimanded for it. Omar (Manager)- Was the source of a rumor involving drug use regarding the, if I'm not mistaken, previous Assistant General Manager. I was informed that he was also not reprimanded. Rayanna or Rianna (Manager)- I've seen this young lady put her hands on employees. Touching employees butts (not appropriate). When I asked employees about her I was told she's very aggressive when speaking and loves to talk to the employees like they're 5 yr olds. Desire (Manager)- This manager has been known to clap at employees whenever they're moving too slow. I have not witnessed this one myself but was told she argues a lot and is extremely disrespectful. Nicole (Previous Assistant Manager)- Didn't get too much information about her as I started this research about 2 weeks ago but was informed that she had recently resigned from her position. I was told she was super strict but not unpopular with the employees. She apparently left due to some theft regarding the general manager who is somehow still permitted to run the building. Apparently Nicole was the ropes trainer as well. The ropes crew seems to genuinely like her because they were saying they don't really do much since she has been gone. Dawn (General Manager)- This lady I've seen more than enough off. She waves employees off like they're worthless. I did witness an argument between an employee and Bahati in which the girl who he was very disrespectful towards was defending herself and when she looked to the general manager for support she was told not to speak to her. Not sure what kind of management this place has but I will not be a part of helping this place succeed especially with this knowledge. I was also informed that the ropes course inspection is currently expired. Again, I didn't believe this as it is such a dangerous thing to think about. So, I went and checked it out. I believe I went during the week when it was a bit slower and it was certainly expired. Not something I would send my kids up on since it hasn't been inspected. But hey, that's just me. Many employees mentioned that they were planning on leaving soon. It's sad seeing these young kids not happy working at such a fun place. They also went on to say that they are tired of dealing with customers because they don't feel that they have the support they need from the leaders in the building. Some of these kids have been here since the park opened last year! You would think they would say positive things about the park but all I kept getting was "it pays, so I'll stay until I find something better." If you ask me, definitely think corporate or the owner needs to get involved in whatever is going on here. Until then, we will not be back and I will spread the word so everyone is aware of what kind of business they are supporting.

jenniferl466

Nov 2021

I would NOT schedule a Birthday Party here, I paid for the large package, for 20 jumpers, even though allot of people signed waivers online for all the kids the adults did not, I had to CONSTINTALY look for my party planner, He never once said Happy Birthday to the birthday girl, I did not get enough water for my party, was informed that they ran out, I did not receive my one hour return jump passes for all the jumpers that I paid for, And the Birthday girl did not receive her party gift. You pay $4.00/ 2 liter and $11.00 for a papa johns pizza. I emailed the company and said my complaints I was called back with a promise that I would have my jump passes mailed to me with the party gift, I STILL have not received. I WOULD NEVER RECOMMEND THIS PLACE FOR A BIRTHDAY PARTY. ITS NOT WORTH THE MONEY

Response from Host

Dec 2021

Hi jennifer. Thank you for taking the time to leave this review and for your honest feedback. We apologize that your birthday party celebration was not what you’d hoped. We’re always evaluating what we can do to improve the park’s experience and operations, so your input is very valuable. If you’d like to discuss this further, please reach out to our General Manager at [email protected].

edwingmc

Nov 2021

Do not waste your money! My kids left the place very disappointed. After they waited twice to do the ropes course and they couldn't due to the bad organization they have. The personnel was very rude and disrespectful as they gave my wife attitude when she claimed. They do not have any customer service skills and they all call them self managers. The manager Dawn never offered any type of compensation due to all the inconvenienced neither a real apology. Please consider other locations before using this place.

Response from Host

Dec 2021

Hi edwingmc. We'd like to learn more about your experience and see what we can do to resolve your concerns. Whenever you have a moment, please reach out to our General Manager at [email protected].