Beside infos and stories shared during the tour were useless (just infos about the shades of the stones :-( Our guide Helen knowing we were French and Italian told us we were the worst tourists for tipping in before driving us to an old ladyās hogan. Despite we already paid 85$/person plus 8$\person as entrance fee, she considered and told us « itās meant nothingĀ Ā», we told her it was cristal clear, should we get in, we will tip inā¦from this moment and because we did not comply to Helenās « orderĀ Ā», she did not talk to us anymore but to the other family only!!! I donāt get at what point this kind of behavior is supposed to serve the navajoās causeā¦what is sure is that so far, this tour is our worse memory of this incredible trip throughout the west of USA. Some of your people should consider changing their mindset towards people who make a step to your people culture and landsā¦this lady was very rude and obviously sees tourists as money streamā¦very sad for youā¦and for us! We were so looking to this visit and got so disappointed !
Response from Host
Aug 2022
Hello Stephania, I do apologize for what my tour guide has said to you and you say she ignored you through the tour. Iām Greatly sorry. You will receive a full refund from us. Normally Helen does a great job on her tours. She is very informative and is very kind hearted. Again, we do apologize. I will definitely talk with her about her actions.
Kind regards,
Shannon cly