Wow! Thank you for taking the time to write such a wonderful review. We really appreciate the detailed feedback and are so thrilled to know you enjoyed your time with us. However, quite sorry to hear that you were unhappy with the reservation personnel and hostess. Our discounts for AAA members, Florida Residents, Military and Seniors is only available on our half hour tours. We encourage you to please contact our Administrative Director, Lauren, at
[email protected] to provide more details about your disappointment with our hostess and what day and time you were with us we'd appreciate it so we can address it properly with the team member. Thank you again and we hope to hear from you soon!