My husband and I booked a hot air balloon ride through the Downtown Historic B&B this last weekend when we were in town celebrating my birthday. It couldn't have been an easier or more enjoyable process. We were picked up at 6 am by one of the balloon ground crew team members, Doug, and shuttled to the company headquarters to fill out the paperwork. Doug was prompt and very friendly, as was everyone we dealt with throughout this experience. The ride, of course was amazing!! What an adventure! It's something I've always wanted to do & I was happy to check it off my bucket list with these fine folks! Dean was our pilot, and he was awesome! He's funny and delightful, making sure we were all well-informed and comfortable throughout the ride. He pointed out attractions and shared funny stories. At the end of the ride we all shared a champagne toast and got our certificates before being driven back to our B&B. We would love to do this again with Rainbow Ryders! Their collective experience, attitude and safety record make all the difference! Thank you Dean, Doug and crew for helping to make my 32nd birthday one to remember!
Response from Host
Feb 2018
Our main priority is to ensure the ballooning experience is as smooth and safe as possible, from start to finish, and we are thrilled to hear we met your expectations! Our passengers are amazing and we want to create an experience that is equally as delightful.
Dean and Doug are a wonderful team and will greatly appreciate your kind words; we will be sure to pass along the review to them.
Thank you for taking a bucket list adventure with us, and soaring among the clouds. The entire Rainbow Ryders team would like to wish you a VERY Happy Birthday, and we hope to see you again soon!