Going to Busch for the past 20 years or so! Yesterday was by far the worst experience ever. Paid for our tickets and heres what was out of order
Sheikra
Sky Ride
Gwazi
Tiger
Falcons Fury 'understandable'
Rapids
Cheetah Run had a break down also.
Viking Boat
Most of the Restaurants, shops and extra small entertainment closed.
Park charging Full Rate for half it open.
On the Train Ride: a Staff member made the following comment about the new ride being built after he explained all about the new ride height, the swing design and speed etc,
'I dont think I trust Busch Gardens Enough to try that one' oh I love my job! he said.
Then he made further comments which were inappropriate - and he cannot sing or entertain despite what he may think.
Lacked Professionalism from before covid, need the older experienced staff!
Clearly a lot of new staff as many wearing 1 year of service, then plenty of staff training going on for new staff. 22 Clear Runs after a breakdown before it can reopen a ride after a breakdown I believe overhead that one.
Expected alot more from Busch Gardens, IF i traveled down from Orlando I would be very disappointed in the theme park, especially with $30 parking, Please, shouldnt cost $30 to park after paying $200 in tickets for 2 people. Was heading back up to Orlando from Tampa so not to bad but was finished in the park 90mins after going in at 10am.
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Response from Host
Dec 2022
We appreciate you taking the time to reach out about this experience. We make every attempt to provide notice to our guest when attractions are undergoing maintenance or extended closures through our website, turnstiles, and Guest Relations. Unfortunately, despite annual maintenance and daily operating inspections, our rides can experience technical difficulties, just as any other mechanical device. We employ our own onsite maintenance team, and in most cases are able to open the attraction again quickly. We certainly regret to read our standards of guest service were not met during this visit and have forwarded your feedback on to out train leadership team for their further internal review. Thank you again for providing feedback from this visit. -CL