Hello,
My name is Eba Creel, and I am writing to express my dissatisfaction with our recent experience on the Daniel Boone Challenge tour. Unfortunately, I do not recall the name of our tour guide, but I feel compelled to share my concerns.
I purchased the tour to provide a memorable zip lining experience for my husband and children. It was my boys' first time zip lining, and I had high hopes for the event. However, the tour guide's demeanor significantly impacted our experience. Although she explained the procedures and rules, she was not approachable or engaged with our group. She assisted my son once, but I felt she lacked the enthusiasm and encouragement needed, especially when working with children. Her overall attitude was dull and unfit for the role that day.
Despite our initial excitement, the guide's behavior dampened our enjoyment. We reluctantly tipped her $10, though she did not merit it. While the challenge itself was fun, and your amenities are excellent, our experience was marred by the tour guide's poor performance.
Thank you for taking the time to read my feedback. I hope this helps improve future experiences for other guests.
Sincerely, Eba Creel