Don’t waste your time. There are other better viewing platforms, the whole experience is poorly organised and chaotic.
We arrived after sunset when there were plenty of tickets available for all time slots - clearly they had faults with some of the lifts as we were put into a service lift that was the opposite of the glamorous, expensive luxury portrayed.
The viewing platform itself is nice - but relies on the public to self coordinate when trying to queue for photos on ‘the edge’ - this in itself creates tension when some want to take 100 different photos and videos. However, I witnessed if you raise a selfie stick, a staff member appears to tell you that is not permitted.
To leave the 100th floor viewing platform level, the queue snaked round the entire building.
The entire experience is overrated, overpriced, disorganised, chaotic, and to be quite honest, I’d suggest unsafe.
Response from Host
Feb 2025
Esteban, we’re truly sorry to hear about your experience. We strive for a seamless visit and appreciate your feedback on the organization and lift issues. Your insights are invaluable as we work to improve our services and ensure a better experience for all our guests in the future.