This was the absolute worst experience. After renting a car and driving for 4 1/2 hours, I got there in time for my 2:20pm helicopter and boat ride. They put me in a bus with the wrong tour, only to get sent back to the terminal to find out they cancelled my trip. They said if I was on time (which I was), that was the last boat ride because of the heat. They offered a 12 min helicopter rude, but at a extremely high price where the time didnāt add up to the price. They gave me a refund and didnāt even offer to give me a band to just stand at the rim to view the canyon. They wanted to charge me $50! I was so upset. I ended up driving back 4 1/2 hours without seeing the Grand Canyon. Terrible customer service and a total waste of time and money.