We had a great experience with AVA rafting. My husband wasn't feeling well the day of our trip and AVA was great about re-booking us without hassle. They day of our re-book arrived and it was quite chilly out but the staff made sure to offer us wetsuits, jackets, and even blankets in the boat. I was very impressed with their customer service. The float itself was great. We really enjoyed ourselves and even saw a beaver, osprey, and bald eagle along the way. The rapids were perfect for a beginner and the guide was great fun and very informative. I would recommend this trip and outfit to any beginner group.