Hello,
Thank you for sharing you experience and the information you were provided about the tour. I have forwarded your comments to the General Manger of the operation as well as the Operation Manager for the Nation Call Center. Both are as confused as me about the information you received.
We are sorry you were given bad information and would like your help in locating the source of the information so we can correct it. Please contact me at
[email protected] or at 904-547-3074.
We offer a satisfaction guarantee located on the customer service page of our website.