I recently went on a trip to the Smoky Mountains to climb Mt. LeConte, with 8 other hikers. There is construction in the park, and it turns out that the trail we were taking up would not be accessible on the day we came down the mountain. We had to leave our vehicles in the lot of our return trail and get a shuttle to our ascending hike trailhead. We found this service on the internet and called them. They do get booked up and had only a few windows of availability for the next day when we needed them. They went out of their way to make sure we were accommodated with a time that was convenient and allowed us enough time for our hike. When we arrived at our meeting point, the agreed upon pickup time was 8:45am. Sure enough, a very nice small bus arrived exactly at the right time. Our driver was extremely friendly and knowledgeable about the area (I cannot remember her name but she was great) During the drive from one trailhead to the other, she gave us a TON of park information, facts about the Smoky Mountain ecosystem, climate, even detailed information of what our hike up LeConte would entail and landmarks to look for. The van\bus was very comfortable and clean, and all of our equipment fit nicely in the back. This was way more than just a cab ride. Apparently this company also leads hiking and backpacking trips. I would travel with them in a minute! The total for the trip worked out to about $15.00 per person. I felt this was fair given the high quality service we received. These folks clearly love the park and all the wonderful natural features it has to offer-nice to meet kindred spirits doing something they love:)