We had a wonderful time and highly recommend this balloon experience with Western Horizon! We were originally scheduled for a Monday flight, but looked at the weather forecast when we arrived to South Dakota and noted the wind may be prohibitive for flying. We called to see if it was possible to change our flight day, and Petra informed us that the weekend flights were already full but immediately offered to contact another pilot to see if he was available. She informed us later that day that she made arrangements for a Saturday flight, so we wouldnāt miss out. Rich, our pilot, is a native of Hot Springs so was able to give us interesting information about the changes in the local area. We were able to see the open land of Hot Springs, spotted some wildlife, and experienced some unique flying maneuvers. Our chase crew (Donna, Mandy, and Greg) weāre friendly and very efficient, and later gave us ideas for local points of interest. Petra set up a lovely post-flight ceremony with delicious snacks and told us the history of the start of ballooning in an interesting and meaningful way. We have taken other balloon flights in other states, all with larger baskets (more people and limited views). Western Horizon uses smaller balloons with less passengers...we were the only couple for our balloon which allowed us to see from all angles and have a more intimate and private experience!