Extremely difficult to book through third-party agent. Fabulous guide and a beautiful visual experience in Lower Antelope Canyon. Go if you can! Your e-ticket says this is not a ticket, and that can cause a large waste of time and an enormous stress while traveling with almost no cell service or WiFi access. Too many steps for us mature folk. Keep it simple and be direct. We had no exact address to enter into a GPS and that was also stressful and a waste of time. Show pictures of the tour site locations above ground, give real phone numbers that people can call and get an immediate answer. The people who can afford this are generally older, cater your media and interface to their preferred and familiar modalities. At least include phone that really works, with a real person on the other end as an option. Your A+
Media and booking an F
Response from Host
Oct 2021
Dear customer, I am sorry that due to the recent bad weather, we have a large number of calls at the same time in the morning, resulting in your call not being answered. We recommend using the Voucher PDF check in, sent during the confirmation email. At the same time, the confirmation number on Viator's Voucher can also be check in. We recommend using the WIFI network to download and print Voucher in advance when you are in the hotel, because the mobile network signal in Antelope Canyon is unstable. Thanks again for your booking, The best!