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Manhattan Hotel to JFK: Shared Departure Transfer

Overview
At the end of your time in New York, the last thing you want to do is find a cab and pay an exorbitant fee to get to the airport. Take the easy way with a pre-purchased transfer from your Manhattan hotel to JFK Airport! Transfers operate 24 hours a day, 7 days a week in modern, comfortable vans operated by a team of professional, trained and courteous drivers who know New York City.
City: New York City
Sun 12 Jan
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You can choose the date already on the booking website
Starting at $36.51
Sun 12 Jan
Starting at $36.51
Make a reservation
What's Included
One way shared transfer
Congestion fee (where applicable)
Local taxes
Additional Info
  • Wheelchair accessible
  • Public transportation options are available nearby
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • You must book your transfer at least 24-hours in advance of pickup. If you request a transfer less than 24-hours in advance, your booking will be cancelled
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag
  • Vans will hold a maximum of eleven passengers
  • ADA wheelchair accessible vehicles are available. Additional Reservations required.
  • Children under 3 years of age do not require a seat and travel free of charge. Children 3 years and older must have their own seat and pay full fare.
  • Due to local laws, drivers reserve the right to refuse any customers who do not have a car seat for infants
  • Transportation vehicles regularly sanitised
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (1000)
DavidGoldberg123
Jun 2019
If I could give this company less than one star I would have! I book a ride for two on a shared van. I made sure to set requested pickup 4 hours prior to flight, just to be safe. After they were 45 min late I called their support and was told that the driver will be there in 20 min and they assured me that I will still make it on time. 20 min later I call again and I'm told he is 15 min away, than I call again and they say the driver is 10 min away, this just kept happening, for two hours! I started to debate whether I should just get an Uber and pay the price, but they kept telling me that I am the last pickup and therefore it is better if I just wait a few more minutes and I will make it on time to the airport. Finally when the driver arrived he told me that he got assigned with my ride ten minutes earlier!! and he refued to let me on becausee he had 5 more pickups after me and he said that there is no chance that I will make it on time and that he doesn't want that responsibility. I rushed on an Uber and got to the airport 45 min before my international flight and ended up paying 3 times to Uber from what I would have paid if I had taken it earlier in the day. The customer service reps of Airlink Go were rude, and so unhelpful! they kept lying to me on hte phone! This company just wants to take your money and won't provide you hte service you paid for. ABSOLUTLY HORRIBLE!
Response from Host
Jul 2019
Hi DavidGoldberg123, Thanks for taking the time to give us feedback. Weā€™re usually known for our customer service, so I am sorry to hear we missed the mark here. Go Airlink NYC is a shared shuttle service that has a normal pick up every 20 minutes from each terminal. It sounds like you were not the last to be picked up but we guarantee a safe, reliable and cost-effective option to and from each airport. We would like to get more detail about what happened. Please give us a call at 212-812-9000 ext 408 or send us an email at [email protected]. I look forward to your reply.
RicardoRAN
Jun 2019
Horrible service. The driver was not nice. He wasnā€™t able even to put the luggage on the back of van, I had to do it because he said he wasnā€™t capable. If he is not capable he should not work on this job. Besides being unpleasant to ride and have to deal with him. Van number 1410 on june 24th around 2pm. He refuses to give his name.
Response from Host
Jun 2019
Hi RicardoRAN, Thank you for letting us know about this. We would like to apologize for the unprofessional behavior the driver displayed while transporting you on a shared ride. The driver's behavior that you experienced is in no way the standards to which we hold our team. To ensure that we may provide the best service possible, we have notified our Airlink driver manager. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. If you wouldn't mind giving us your reservation/order number for us to investigate what happen or please give us a call at 212-812-9000 ext 408 or send us an email at [email protected]. I look forward to your reply.
peggytraveler1
Jun 2019
I travel extensively for business and this airport shuttle service is truly the worst I have ever experienced. Picked me up at my hotel 10 minutes late and didn't arrive at the Newark airport until 2 hours later! We drove all over Manhattan after being told there was only one stop after me. Went from Midtown, to Lower East Side, Chinatown, etc. I didn't plan on a sightseeing tour! Even stopped twice to apparently use the restroom at the YMCA and let another passenger use the restroom at a Chinatown restaurant. Then drove like a maniac trying to get us to the airport. Don't book with these folks if you have a plane to catch.
Response from Host
Jun 2019
Hi peggytraveler1, We would like to apologize for the unprofessional behavior the driver displayed while transporting you on a shared ride. The driver's behavior that you experienced is in no way the standards to which we hold our team. To ensure that we may provide the best service possible, we have notified our Airlink driver manager. Please provide your booking details so that we may complete our investigation. I would like to ask you to reply with your booking details so that we may easily identify the driver and the vehicle number. Please give us a call at 212-812-9000 ext 408 or send us an email at [email protected]. I look forward to your reply.

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