Heavy traffic caused me to get to the airport late. Instead of just dropping me off, Go AirLink sent another driver, Veronica Francis, to meet me at the airport, got me through security without having to wait in the long queue, made sure I made it to the right gate (United changed gates on me), and made sure I got a seat and boarded my plane before leaving. Veronica was resourceful getting me through the airport, keeping me informed, cordial and extremely empathetic. She went the extra mile to make sure I was not further delayed. Great service! Thank you, Go AirLink.
Response from Host
Jun 2019
Hi ronclee168,
Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at Go Airlink can thrive!