Efficient at getting you out on the lake, but thereās minimal view of the glacier from a distance. Basically, it rains and is cold 85% of the time out there and other Alaskan trips iāve been on provide full rain gear and gloves and hat. They provide rain bib and boots, but nothing else. Our guide Gabe was fun, engaging and knowledgeable. However thereās not as much to see, just the fun of floating down the river. Minimal wildlife sightings. You end under a giant tarp with ritz crackers, cheese cubes and a mild pink cream cheese. Then they try to sell you a picture and you herded back to the bus. Due to rain and fog, many of the helicopter tours get canceled, this tour is the only one they never cancel.
Response from Host
Aug 2018
Sorry, you had a bad experience. Yes, Juneau is in a temperate rainforest so we have cool temps and rain quite a bit. Our rain gear jackets do have hoods, that is why we do not offer hats also. The mild pink cream cheese you referred to is smoked salmon dip. The salmon in it is what gives it its pink color.
I wish we could guarantee wildlife sightings on all tours, but then they probably would not be wild, they would be in a zoo. I know how disappointing it is not to see wildlife, I would be bummed out too.
Yes, Heli tours get canceled more often than any other tour. Our river float tour only cancels when there is a lack of runoff in the rivers in early spring or during floods. We had to cancel it a few days this year due to flooding. Once for a glacial dam break in suicide basin and another due to heavy rains and a few days early this spring due to low water conditions.
I know it can feel a bit like you are being herded when you are with a group. Our guides are there for the safety of our guests and to make sure nobody is left behind.
Sorry, again you had a bad experience.
Dale E Smith
Director of Sales & Marketing