in my view this is a must-- I can't say we really enjoy bus rides and tour groups, so to be this enthusiastic about one is rare indeed-- the Ft Hayes location is great, don't underestimate the tmie you'll need here-its worhtwhile-- the staff is friendly, eceptionally welcoming forr children, our grandaughter was swept up by Earl and began helping him make a tin plate for all to watch - a great memery for her, and he remembered her and her name all day! Our driver was knowledgable and fun, going out of his way to be sure we got photos of scenery we all wanted to have. Mt Rushmor is a wonder, so is Crazy Horse, but the drive thru the Black Hills with soemone who knew them so well, thru the memorable tunnels and curvy roads with amazing scenery was every bit the equal of Rushmore. The dinner was quite good, served quickly, and the show, which I didn't have the highest hopes for, was truly good-- some great muscians and they have created a wonderful family oriented show that was worth listening to, singing with and laughing with--this is a must tour if you want to have a great exerpeince. The single exception was lunch at the Coolidge Game Resort-- clearly the one of the worst meals with the poorest service--we shoud've selected the bag lunch the tour offered and enjoyed the great outdoors over a nice sandwich--and all very fairly priced!