When boarding the bus, Gary the driver stated he was boarding by when we made the reservation. He then proceeded to board everyone without children. The last to be called were our group, Grandma, Grandpa and 3 Grandsons, another family with one child. 2 Grandsons and the family got the last 2 rows next to the restroom. My wife, myself and one grandson were forced to sit in aisle seats apart from each other. I told the driver I was livid; we made our reservation a month in advance. He said he had a hard time reading the list. He said he would try to do something; his solution was to ask a young lady to move to a seat with a overweigh woman. The overweight woman complained when the young lady wanted to get off the bus to take pictures. So, the young lady moved back next to my grandson. Please note we and the other family were the only ones with children. On Friday we made a trip back to the venue to voice our dissatisfaction with the day. The person I spoke with said a manager would be calling us. No Call therefore poor review. I did have a talk with my grandchildren about bigotry, prejudice using this experience as an object lesson. My grandson said maybe it was because I had an unlit cigar in my mouth, and I was wearing a US Navy veteran hat. Finally, my suggestion is that someone other than Gary load the bus following your guidelines of loading passengers according to when they made their reservations.