Museum of Ice Cream NYC

Overview

We’re not a traditional museum—every installation is interactive, meaning touching isn’t only allowed, it’s encouraged!

City: New York City

Sat 21 Sep

Other dates

You can choose the date already on the booking website

Starting at $48.70

Make a reservation

Sat 21 Sep

Starting at $48.70

Make a reservation

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What's Included

Enjoy a variety of tasty sweet treats along your journey through the galleries!

Route and map

Meeting point

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New York City
558 Broadway

Please proceed to our front entrance and have your tickets ready via mobile device. One of our guides will scan your ticket upon arrival. Once your tickets are scanned, our guides will relay some instructions and ground rules to help you enjoy your experience to the fullest!

End point

This activity ends back at the meeting point.

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Starting from Monday, March 7, per the announcement from NYC state, there will not be a vaccine requirement for adults or children to enter the museum. Masks are optional and encouraged for unvaccinated guests.
Hand sanitiser available to travellers and staff
Regularly sanitised high-traffic areas
Guides required to regularly wash hands
Paid stay-at-home policy for staff with symptoms

What To Expect

Museum of Ice Cream

We invite you to enter a realm where Anything Is Possible. From unicorns, to cookie carousels, to swimming in a pool filled with rainbow sprinkles, you can expect to be inspired to play, imagine and connect with those around you here. Come join our rotating experiences, explore our whimsical shop, and get a taste of our cafe at Museum of Ice Cream New York.

Cancellation Policy

All sales are final. No refund is available for cancellations.

Traveler Photos

Reviews (247)

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rsresumil

Nov 2021

Our experience here was horrible. We had bought tickets two weeks ago through the museum’s website. When we got there, the employees would not let us in- first claiming that there had been a “misscommunication” with a third party ticketing company that sold the tickets for that time despite the fact that they were not open for the public At that time (10:30 am). When I showed her that I had purchased the tickets through their website, they then told us that the musuem had been closed for a private birthday party. While they claimed emails Had been sent to notify the “misscommunication”, I never received such an email, and other customers arrived for their ticketed time and were also turned away. They finally admitted this had affected 140 customers. The manager would not provide a real name, and only identified herself a “Gingerbread”. They did not offer a refund, but rather gave us and email address to reach out to. I’m yet to hear back from them. It was a horrible experience and everyone should be wary of puechasing tickets in advance. They clearly have no trouble leaving paying customers hanging. Horrible customer service, to say the least.

Response from Host

Dec 2021

Hello, Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.

JoannaJumbo

Nov 2021

Definition of museum - a building which objects of historical, scientific, artistic or cultural interest are stored and exhibited. This is NOT this museum. That I saw, there was only one wall of facts. I was so disappointed as I thought it would be great for my 5 year old granddaughter, but it wasn't. I am not that old (60) nor is my daughter (36) but we were truly shocked at the self absorbed 'selfie' society that we now find ourselves in. We found ourselves queuing for each area, just waiting for people to take photos. It's obviously a place for adults not children, my mistake obviously. And for 2 adults and 1 child RIDICULOUSLY expensive - over $110

Response from Host

Nov 2021

alanf393

Oct 2021

1- Have more choices of ice cream to choose from 2Each station only had two choices but if you wanted to buy ice cream they were at least six choices. 3 for the price of admission all those flavors should be free as well. 4-normally you learn some thing when you go to a museum. How about a short history of where ice cream comes from.5-also how about showing how ice cream is made.6-should have discount tickets for seniors veterans and first responders. In conclusion the way the museum is currently set up it is not worth the price of admission

Response from Host

Oct 2021

Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.