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Museum of Ice Cream NYC

Overview
We’re not a traditional museum—every installation is interactive, meaning touching isn’t only allowed, it’s encouraged!
City: New York City
Mon 23 Dec
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You can choose the date already on the booking website
Starting at $48.70
Mon 23 Dec
Starting at $48.70
Make a reservation
What's Included
Enjoy a variety of tasty sweet treats along your journey through the galleries!
Route and map
Meeting point
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New York City
558 Broadway
Please proceed to our front entrance and have your tickets ready via mobile device. One of our guides will scan your ticket upon arrival. Once your tickets are scanned, our guides will relay some instructions and ground rules to help you enjoy your experience to the fullest!
End point
This activity ends back at the meeting point.
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Starting from Monday, March 7, per the announcement from NYC state, there will not be a vaccine requirement for adults or children to enter the museum. Masks are optional and encouraged for unvaccinated guests.
  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
What To Expect
1
Museum of Ice Cream
We invite you to enter a realm where Anything Is Possible. From unicorns, to cookie carousels, to swimming in a pool filled with rainbow sprinkles, you can expect to be inspired to play, imagine and connect with those around you here. Come join our rotating experiences, explore our whimsical shop, and get a taste of our cafe at Museum of Ice Cream New York.
Cancellation Policy
All sales are final. No refund is available for cancellations.
Traveler Photos
Reviews (247)
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deanethedream
Jul 2021
This isn't a museum, it's a poorly built succession of playrooms for kids. The displays looked liked a kindergartner's papier mache project. From one room to the next, we expected to see something--ANYTHING--interesting! Perhaps the story of the invention of the ice cream cone or the evolution of flavors over time. Nope, nothing besides a few tastes of inferior ice cream and juvenile displays. The unrelenting pink felt like being inside a piece of bubble gum. The one positive thing I can say is the staff were friendly, helpful and polite. Every single other aspect of this "museum" was inexcusable awful. At $47.50/ticket I expected more. I wish you had a rating less than one circle.
Response from Host
Jul 2021
Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.
zarekd2021
Jul 2021
Very disappointed. First of all it should not be called a museum. The name is just a marketing ploy. There is nothing historical there. Nothing that takes you through the history of ice cream, the ice cream isn’t very good, staff is fairly non existent as you are in your own walking through colorful hallways on multiple floors that could all be achieved on one floor. The floors and carpet are disgustingly dirty. And It is way overpriced. It would have been more fun to spend that money at the market buying numerous containers of ice cream and doing your own taste test.
Response from Host
Jul 2021
Hello, Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.
230janetter
Jul 2021
This museum felt like a melted ice cream cone that hit the sidewalk. I paid $50 per ticket to sample "unique" flavors of ice cream like chocolate soft serve, strawberry ice cream, and cream puffs like the ones you can buy at Costco. Your average Baskin Robbins has about 28 more flavors than the Museum of Ice Cream. The dessert room has FAKE desserts. The sprinkle pool is like 2 inches deep. If you actually tried to swing on the swings, you would hit the wall. You don't even learn ANYTHING about ice cream in spite of the fact that it is called a museum. It is literally just an Instagram trap. The only reason I gave it two stars instead of one is because the staff were incredible. They worked so hard to psych us up and try to make this place fun, but you can't make sprinkles out of s***. Save yourself a boatload of money and get a Ben and Jerry's pint and go to a playground with actual functioning swings.
Response from Host
Jul 2021
Hello, Thank you so much for your review! We appreciate your feedback, as we're always striving to improve the experience for our guests. You're welcome to email us at [email protected] to further inform us about the details of your experience.

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