The trip itself was great the pilot very nice and capable. I called the day before and spoke with "Julius" who was uninformed, unhelpful and said that our reservation had been given away because I didn't call 24 hours in advance. My understanding was to call the day prior to the trip. I asked to speak with a supervisor and after being placed on hold for 5 min. was told that there wasn't one. I would expect that better service would be given considering the pricepoint of the trip. Also, after the trip we had to ask to see pictures and they weren't very helpful.
As pensioners we were treated with the g reatest of care and friendly politeness (the bum push certainly helped) .Very efficient and helpful members of staff who kept us informed of the routine at every stage. Excellent flight to be reccommrnded. without reservation. Many thanks for a wonderful experience.
i was stuck in middle of the back seat with a solid control panel in front of me and with my head phones on i could not sit straight up as my head was hitting the roof i am only 5foot 10 inches tall as this was the grand tour costing over 150 pounds i would have expected more from this trip very disappointed