When we walked into Battery Park, we were immediately and aggressively approached by a few men who seemed to be there to help direct us in where to go to the ferry to see the Statue of Liberty. They told us there was a 3 hour wait for the regular trip, but they offered a nice 1 hour express trip without any waiting.
One of the extremely friendly salesman ran myself and my 3 adult children over to the front of the bus, and made us believe he was hurrying to get us on this last bus to the marina for the next ride. He hurriedly had me pay 150.00 for the 4 of us...then after I signed the credit card info,he immediately changed his whole demenor . I then proceeded to get onto the bus and he said " Whoa Whoa whoa... you need to wait for the next bus!!!"
And would not let me board.He told us another bus should be coming in 10-20 minutes and we could take that one instead.
An HOUR later the next bus came to take us to the dock to the boat..., as we were about to get on we were told the bus was full and we would have to catch the NEXT ONE !!
I wanted my money back at this point and they just ignored me and said " the bus will be here in 20 minutes" then disappeared again. There was now about 20 of us waiting.
Once the bus finally came back it took us to a sketchy old marina where the boat was. It was dirty and unkept. The bridge walking into the boat was dangerous, being held by a guy with a rope Bathrooms were disgustingly filthy. There was no room left inside on the overcrowded boat so we had to sit outside on the top in 30 degree weather.
We then had to wait another 45 minutes for the bus to go back and get another load of poor souls to pile on the already overcrowded boat.
Once we took off and the tour guide starting speaking he didn't speak clearly at all or make a lot of sense. At one point he was saying how if guys want to get girls in NYC, they have to tell them they have pretty hair... if girls want to get a guy they should look at their sneakers and say your shoes are "hot"... what?!?
The speakers kept breaking up so you could make out a few sentences he said and then it would cut out again.
The hour long ride went a torturing 50 minutes,yet it took up to 4 hours and most of our day in disappointment and in frustration . What a WASTE OF SO MUCH TIME AND SO MUCH MONEY!!!AWFUL!!!!