A little scared of heights but this was magnificent! Smooth ride and great staff. Our meal at the Peaks Resturant was very good and the view was spectacular!
The tram was wonderful, but I saw no advantage to pre-making reservations thru Viator. You still had to stand on the same line as the people who just showed up. The line was 31/2 hours long the day we were scheduled to go. We decided to skip the wait and went back the next day. Fortunately they honored our payment.
We were lucky that the day we chose was the only perfectly clear and sunny day of the whole new years weekend so our views were exceptional. The ride in both directions was fun and exhilerating. We had lunch in the restaurant and it was delicious. It was funny though ... the restaurant had a sign that said you had to have a reservation to eat there. No where in the literature or on cite, except at the restaurant, was that mentioned. Fortunately they had a few "no-shows"so we were seated.
I loved it. The only thing is you should go early to avoid the three hour wait.