We did a tour with them yesterday (Labor Day). We enjoyed the tour, the lady who narrated it did a good job as we rode around. However one thing that happened was that a major road (Ben Franklin Parkway) was closed for the weekend due to a big festival they had, which removed all the stops using that road. Completely understood, but no mention of this when we bought the tour, so of course no price adjustment. And we could have easily done a different day (and would have had we been told before buying). Also we found out after getting off and reviewing their route and all the stops on their map that they completely eliminated to route and stops along the waterfront, which we would have appreciated seeing. Another concern, when going past the Liberty Bell she pointed it out, but mentioned that it is not really the original heel but a replica as the original no longer existed. We visited the bell afterward and asked the park ranger about this, and he said it absolutely was the original bell. I trust his word, so she was incorrect. So kind of disappointed about the experience afte those things.