Our first time in Philadelphia, and we thought it best to take a bus tour to make the most of our time...even better, a hop-on, hop-off tour so we could spend time in our favorite places!
Our favorite tour guide/bus driver team was Mike Baker and Tiffany (sp?), and we had the pleasure of riding with them twice--first thing in the morning and their last round in the afternoon
Mike is super engaging, stays on pace with the location, and has great anecdotes!
Tiffany demonstrated expert driving skills throughout the ride, and BOTH worked well together and especially under pressure when we were caught up in traffic on Pine St, due to a restaurant fire, and we had a little bit of a wait, then a tight turn to reroute a block around the traffic. Exceptional service, with a smile from both, Mike even remembered us in the afternoon, and recalled what stop we were going to end our tour on! Did I mention it was over 90°F ??
We would definitely do this tour again, especially with Mike and Tiffany.
Also, easy to book this tour online, and that morning, when I had a question, I called, spoke with someone who was extremely helpful in confirming we were following the correct pick up protocol.
Response from Host
Mar 2025
Hi Diane_W,
Thank you for taking your time to write your feedback! We are so glad to hear that you had such a good time and that our staff contributed to it! We take great pride in delivering 5-star service and continuously update our staff training in all locations to ensure you receive the best experience possible. We look forward to welcoming you back soon! Warm regards, Cristian T, Big Bus Tours