The actual transfer was good. Great driver and he gave us a running commentary as we transferred into San Francisco.
The initial problem was that I needed to phone the company to get them to pick us up. The number given put me through to New York and then transferred me back to an agent in San Francisco. We had just arrived after a long,delayed flight, I hadn't sorted my phone SIM so ended up with a 17.00 call charge and a long wait. So Imwould suggest that you choose a firm that monitors your flight and is there with a smile and your name own a board.
I hadn't the transfer because no one was present upon my arrival. MY money was lost. I'll never book again trough this way. Alessandro Dell'Erba
Driver was on time for pick up..excellent service!