Excellent car and driver. Only issue was my mobile couldn't ring the number I was given to ring when at the airport possibly because it was a toll number, if this happens ring cartmell via the airport public phone and they will contact the driver for you. Excellent service.
I called 12 hours before my arrival to confirm the service but at my arrival in san francisco calling you to find the taxi driver you told me that i didn't call to confirm the service (????). then you told me that you called me to find me but i have never received any call... When i took the luggage i called the taxi driver exactly as you write on the voucher but the taxi driver was gone already and i had to pay other 30 Usd to recall him for the service... A TOTAL DISASTER!!!!
Not at airport at agreed time, had to wait nearly an hour to eventually get picked up after ringing twice