The phone number to contact the driver at the airport was not in service. Called the 1-800 number and after 20 minutes they finally contacted the driver to pick us up. The ride and the limo was fine, however did not appreciate the hassle to contact the limo service.
Had to call after picking up luggage, waited too long at curb. Driver was pleasant on the ride into the city but when we arrived he handed me showed me the voucher with area indicating that the tip and tolls was not include in the pre-paid fee. He would have gotten larger tip if that would not have happened.
The car was not waiting when our flight arrived. We had to make numerous phone calls to get the car to come and pick us up. We had to wait in they hot sun to be picked up.