Let me start out by saying our guide, Nick, did an excellent job of showing us what he could. He was very knowledgeable and his narration was a big plus. The weather made the tour less than optimal with the mountains totally obscured by clouds and bad weather. I realize weather is not under their control. We made the trip work by attempting to enjoy it as it was. However, there was a couple onboard who made the trip a nightmare. They were unhappy with everything and anything including the weather, Nick's narration, and the cramped quarters of the "luxury" SUV. They did not hold back their disdain of everyone in the vehicle, with swearing, name calling, and not so secretive hand gestures between them. Again, not Nick's fault. However I do agree the vehicle we were stuffed into did not make for a "luxury" 8 hour trip, which was actually cut an hour short due to the circumstances. The third row seats were extremely uncomfortable. Only young children would be comfortable in them. Adults were forced to climb in and out, over the 2nd row seat pushed forward, multiple times to see the sights. When seated in the 3rd row there was no leg room to stretch out at all. If you were on the right side of the third row, not only could you not stretch out, but you literally had to place your feet just so to keep from being squished by the seat being replaced to it's down position after climbing into the back. When I contacted the tour owner after our experience. He told me they used the van when they had 6 or more people and it did state in their advertising that they used "luxury" SUV's as well. I know from a previous tour we took, the van is very comfortable and should have been used for this all adult tour which included 5 paying adult customers. We did receive a 20% discount on our trip, but do not feel Ilimo's response to the seating issue was in the best interest of the customer. We would not use them again for this reason.