Canceled the tour with less than 24 hours notice, which made it impossible for me to book other tours. Such a disappointment and bad experience. Will avoid this tour company for any tours in the future.
Response from Host
Jul 2023
Hello and thank you for your feedback, I’m so sorry we had to canceled the tour due to a lack of passenger. As stated on your voucher, we need at least 6 people to operate the tour. We contacted you, 24h before the tour to let you know, and offered you to reschedule. Unfortunately the summer has been very slow for the tourism industry, and we are trying to accommodate customers the best we can. Thank you