I have been debating about leaving a review about my tour, but the more I thought about it, the more I realized that I need to voice my experience. While Aaron and Michael were wonderful guides and teachers for those new to the Segway, I was disappointed in the fact in the tour itinerary change. Through some unforeseen circumstances, the tour changed from a beach Segway tour to a completely different tour. And I was told of the change the same day, so no real option but to adjust. We ended up going through several parks in the Ala Moana area (I believe) and if a cop were to pull us over and give us a breathalyzer, we might have gotten arrested for a DUI!!..sad but true.
Another disappointment is the cost and the fact that tipping (20% no less) was automatically charged without my consent or knowledge. I went to give Michael a tip and that is when he told me that it was being automatically added. I looked at my confirmation to see if there was any notice of that and not remember that.
But I didn't see anything. It does state that 15-20% is appreciated, but nothing to indicate that it would be added automatically. I did notice that TAX was charged as well. Now, why does a tour get taxed?? I took 3 other tours on my trip and not one was taxed, but this one was?? Don't understand that.
Therefore, if you are thinking of booking a Sunset on the Beach Tour, from what it looked like to me, that tour is not going to be happening anytime soon.