I wish I could have left 0 stars. First, Iām not sure who is at fault here but my guess is Viator. Booked weeks ago, blocked out the whole day of our trip to San Antonio for this highly rated tour, was charged the day before as expected, received text with link to tickets, as expected, and on the day of the tour reached out to Viator after the pick up was a no show. Viator said tour cancelled by vendor at the last minute (if that were true, why didnāt Viator notify me?). I contacted vendor directly and was told tour was never scheduled to begin with and shouldnāt have been allowed to be booked. Now, I have a one day hole in my vacation. Beyond frustrating and disappointed to put it mildly.