This is the second time I've been to NYC and the second time I've bought The New York Pass. It is a great value, I more than got my money's worth out of it, and I would buy it again for the next trip. (Beware: there is a similarly named City Pass that is less expensive, but you get less)
Pass was brilliant - but the information given by the phone operative, who said the hop on hop off bus was included in the price, was in fact completely untrue !!!
The tour was good, however this was not included as promised by Viator. We had to pay and extra $54 each to get what Viator told us was included. A bus your.. I even called Viator before hand to make sure it included a bus tour and was told that yea it did! Scam and waste of money! Very disappointed