My husband and I took this Yosemite day trip from San Francisco in the first week of July.
Originally, we had booked with Best Bay Tours, but was called the evening before with news that they could not go as planned and put us on another tour with their partner company, Extranomical. We weren't too happy about that situation, as the tour we had booked and spent a significant amount of money on was supposed to be with a small group.
But I'm not here to review them (I already did that through their survey). I wanted to leave a raving review for our supremely awesome tour guide DENISE!!! She completely redeemed what could have been an extremely disappointing day for us. I can't say enough about her - from her wealth of knowledge of the area as a born-and-bred Bay native, her no-nonsense personality stemming from being a school bus driver and a daughter from a family of truckers, her every attempt at making this the BEST tour ever, and the above and beyond service she provided (taking pictures for any of her group members at the scenic stop, bonus stop at Treasure Island for a view of nighttime SF cityscape, and giving personal pointers on where to go for our next day in Napa Valley)!
Thanks Denise for such a memorable tour!
Response from Host
Aug 2018
Wowww! Your review just made our day, thank you so much, Yoko. Feedback like yours keep us going. We're so excited to hear you had such an awesome time on Denise's tour after the initial disappointment with your prior arrangements. Thank you, Yoko, for taking your time and sharing your experience. Come back soon!