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Hard Rock Café New York Times Square

Aperçu
Rock your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes with a drink (coffee, tea or soda) and dessert. Expect entrees like the classic cheeseburger, a half-rack of hickory-smoked ribs, salmon, steak and even some vegetarian options. Love all - Serve all!
Ville: La ville de New York
Thu 03 Apr
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Vous pouvez déjà choisir la date sur le site de réservation
À partir de $40.39
Thu 03 Apr
À partir de $40.39
Faire une réservation
Ce qui est inclu
Preferred seating
All Taxes
Gratuities
Beverage: choice of soft drink, coffee or tea
One meal per person based on menu selected
Preferred seating
All Taxes
Information additionnelle
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Specialized infant seats are available
  • Suitable for all physical fitness levels
  • Lil Rocker menu (ages 0-10) is available for purchase direct from Hard Rock Cafe on the day
Politique d'annulation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Photos de voyageurs
Commentaires (281)
Colin J
Dec 2024
Disappointing Experience at Hard Rock Cafe Times Square I recently booked a table for 10 people at Hard Rock Cafe Times Square 7 weeks prior to arriving, to celebrate my wife’s 50th birthday. Having dined at Hard Rock locations in London, Florida, New York, and France, we thought it would be a safe bet for this special occasion. Unfortunately, our experience was far from satisfactory. Upon arrival, despite having our booking, there was confusion about where to seat us. We were eventually led to a table with 9 seats and another separate table with 4 seats, which meant our group had to be split. This was disappointing and impacted the rest of the night for our family and friends. We asked several times to be seated together or to push the tables together, but due to the layout, this was impractical. The server was polite and provided good service, although I had to go and request the bill as we didn’t see the server after finishing our meals. Other tables around us received recognition for birthdays, but there was nothing for my wife, which further added to our dissatisfaction. When we eventually received the bill, there was a comment asking for feedback if we weren’t happy. I politely gave my feedback to the manager, who stated that they sometimes split parties unless specifically requested to be seated together. However, there is no way to request this on the app. His approach was to put the responsibility back on the customer, which I found extremely poor. We had already eaten our meal and paid the bill before giving the feedback, as the food was very nice, as always from Hard Rock. I did not give the feedback for any gain, only because they invited it. Unfortunately, having tried Hard Rock for a special occasion and receiving such poor service that ultimately spoiled the vibe, I won’t be looking to book again. There are plenty of other options available that would put more energy into looking after their customers. Sorry Hard Rock, Times Square, New York, but you failed to deliver the quality of service that your sister branches in other parts of the world do. My advice to anyone looking to book a meal for a small or medium group is to set your expectations low, and you may not be disappointed. I don’t think they care.
Réponse de l'hôte
Dec 2024
hello Colin, I'm so sorry to hear about your experiance here at the cafe.please reach out to me at [email protected] so we can discuss this matter further.
caroline196260
Nov 2024
Had a great few hours drinking in the hard rock cafe with friends. Charlie our barman was amazing, his knowledge of cocktails blew us away and he served them with professionalism and the biggest smile....US service at it's best
Réponse de l'hôte
Nov 2024
Hi Caroline, We are happy you had an amazing time with us and will pass the message on to Charlie. Can't wait to see you again.
633leannes
Nov 2024
This is an iconic eatery in the heart of New York City. Service was excellent but sadly the food average. Definitely reserve a table in advance.
Réponse de l'hôte
Nov 2024
Thank you for your feedback, we greatly appreciate it.

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