We almost did this a year ago and rather than just take our money, with the wind conditions being unsuitable for anyone under 100 pounds, they gave us a full refund with apologies for the unforeseen unstable winds. Safety was of more importance to them than making money. Fast forward to this July and perfect conditions. Both my husband and grandson went tandem and I paid the $30 option to ride along as a spectator in the boat. I was impressed with the included van pickup and when traffic had him slightly off schedule they called my cell phone with an update.
The check in staff was perfection and the boat captain and his assistant were stellar. The nicest surprise is the assistant who operates the canopy is also a photographer, for a mere $30 he will take a whole bunch of pictures for you with his Nikon SLR, which had a lot more range than my little water safe Nikon or our go pros. They let you keep the memory card and you see the pictures on a spare camera before you leave with them. If you do have a Go Pro I cannot recommend taking one up enough, it is a risk if you drop it, what we had done was order a couple extra leashes to help ease those worries and got some amazing pictures of our 8 yr old grandsons first Para-sail. This will definitely now be a family event every Waikiki trip- insanely fun... and I have to say- totally impressed with this company.