The trip was wonderful. However, I did find it confusing to make several stops to change buses. I wasn't always sure I understood where to meet the next bus. However, I don't know that there is a way to change that. By they way, we had a wonderful driver. He was entertaining.
I will start off by saying the Grand Canyon was spectacular. The trip as a whole not so much.
The morning pick up went smoothly at the hotel. Our bus picked up people from only three hotels it took less than half an hour. We got to the bus terminal where we checked in and were loaded on to the buses that would be taking us to the West Rim. This process took an hour. I have to say this was not a luxury coach. It was a double Decker with only one TV that my partner could not see. The chairs did recline. We arrived about 40 mins from our destination where we were put on another bus to travel down the dirt road that remained. We waited again for the other buses to arrive before leaving. When we arrived at the west rim we were dropped off at the helicopter terminal which was very busy where we waited more than half an hour for our helicopter tour. The helicopter and boat part of the tour were amazing! Once back at the terminal we had less than two hours to see the two remaining view points and eat lunch before getting back to board our bus and go back to Las Vegas. The Trip home was fine except that my partner could not see the movie. The worst part of the trip was the hotel drop off once back in Vegas. It was a night mare. We dropped people off at three hotels and then more than half of us were loaded onto another bus where there were not enough seats for everyone and it took almost two hours from the time we entered the city till the time we were dropped off at our hotel.
Next time I will just rent a car and buy the tour package I want from the West Rim. Instead of spending more than half the day waiting in line and for buses etc.
We booked to have the helicopter decent to the Colorado River, a boat ride on the river and the Skywalk as well as visiting the viewpoints on the west rim. It was a busy and long day but well worth the time and effort. The lunch was good with plenty of choice and the tour guides were helpful and fun. I would definately recommend this trip