Everything from the initial Kauai Outfitters "hello!" to lunch, to "thanks for a great day!" was wonderful. Staff was friendly and helpful. The Kayak tour was low key, beautiful and Zach provided us with history, facts, and insights about Kauai all day! Hiking to the falls was beautiful. Don't forget to look up at the scenery when you are watching your feet on the technical hike over roots and muddy patches. We had a wonderful time! Thank you Kauai Outfitters!