They couldn’t control the group on the first stop which was the tunnel. They allowed 2-3 family’s and couples walk down to the very end of the tunnel which took up to 45 minutes just on the first stop while everyone was patiently waiting. Then at every other stop we were rushed and only had 2 minutes at the cliff and only 4 minutes at the beach because they allowed for a couple family’s to take their time on the very first stop. we had to skip a spot because they we didn’t have enough time. Then proceed to only give us 10% back when we ask for a refund. worst tour i think i’ve ever done tbh. Not to mention we had to speed back in the atv averaging a speed of 35mph to make up time when they told us we aren’t going past 20mph.
Odpowiedź od gospodarza
Apr 2022
Aloha Brennan,
We are sorry you experienced this on your tour. It can be tough with larger groups when folks aren't following rules or taking "no" for an answer. The guides have been reminded what to do in these circumstances so that such situations don't taint the experience of our other guests on tour or don't occur at all. We appreciate your feedback.