Great tour, highly recommend!! Shayla and Justin were awesome!!! Easy pick up right by the tram stop in Juneau, walking distance from our ship- the directions from Liquid Alaska were spot on. Shayla was waiting for us, we loaded up in the clean and spacious van and headed to Mendenhall Lake. She was great, super friendly and shared about Juneau on the drive through town. Justin was at the lake waiting for us with all the gear we could ever need- including a waterproof bag for each of us to put personal items in and pre-stocked with snacks and water for the trek. We were fitted with rain jackets, rain pants, waterproof boots, gloves, helmets, trekking poles and life vests. We went over all the safety info, loaded up in the big canoe and set out. Justin led the canoe portion and was great! His dad jokes are on lock so we were laughing most of the time, not realizing how far we had paddled. We took several breaks though and never felt depleted. The lake is GORGEOUS!! Our guides gave us tons of info on the history of the area and the glacier itself. Then we took an awesome hike, where Shayla led the way, to get pretty much as close to the glacier as possible- amazing!!! FYI the location of the official visitor center for the glacier is a joke since it has receded so far, so don’t waste your time there. We learned a ton, got a good and fun workout in and would do it all again in a heartbeat! You cannot beat this experience! If you’re lucky enough to get Shayla and Justin as your guides then you’re guaranteed to have a great day on the water, up close and personal with a massively gorgeous glacier and beautiful waterfall.