First our tour guide Nathan did a fabulous job! He braved the 20 degree weather to give a very informative 6-hour walking tour experiencing the true NYC overview-- if you are physically able, can withstand the elements in December and can only take one tour this is the one for you This is the consensus of my party of 4 adults. Would have liked to be closer to the Empire State Building instead a view from afar. I have taken several Viator tours inside USA and foreign counties with no real disappointments. No worries - prompt - knowledgeable - personalable. This is my go-to guided tour company.
Jen our tour leader was personable, a great communicator and with a good sense of humour, looked a bit like a young Sandra Bullock. We saw all of the main icons of New York. The things that made this tour a good one for me were: a lot of walking but with plenty of stops if you are not that fit, made good use of the time, but allowed some time for yourself over lunch, Jen was knowledge and well organised, including where all the suitable restroom stops were: ...really enjoyable.
I was dreading this 6 hour walking tour on my 3rd day in NYC, due to the amount of walking I had done the previous days. However, I shouldn't have worried. Joel was an excellent, informative guide and made the tour feel very relaxed despite it covering a large area of Manhatten. I learnt a lot about the history of NYC and saw some amazing sights. I would recommend this tour as a way to cover most of the 'must see' sights.