To start, I called the day before and spoke with a lady on the phone. I specifically asked about having a young child with me and if we would be strapped together in tandem. She said that we would be strapped together and when I asked about the price she told me that I would only pay for the adult. When I arrived at the beach, the person at the booth said that regulations prohibit tandem parasailing and I would have to pay for an additional person. If this was told to me upfront, then there woudn't be a problem, I wouldn't have booked, since I didn't want to pay $150 for this. But since I already told my son we were doing it and he was excited about it, I had to go ahead and pay. All the staff were very friendly and helpful, so that's a plus, but the experience itself, left much to be desired. I was told that the parasailing would be 10-12 minutes and thewhole trip would be about an hour to enjoy the views of travelling the Gulf. Since my son and I were the only ones on the boat the whole thing was over in less than 20 mins. I understand they're not going to ride around for an hour without any passengers, however, the "flight" only lasted about 5-7 minutes from the time were reeled out to when we were back on deck. I already didn't want to pay $150 for the trip to begin with, but afterwards, I have to say it was absolutely not worth it.
Odpowiedź od gospodarza
Apr 2022
I apologize that your experience with Ranalli Parasail was anything other than excellent.
Our captains are highly trained when it comes to weight distribution and will always choose the safest position for our flyers. It always depends on wind and weight, two things out of our control.
Our 400ft flight you purchased through groupon/tripadvisor is our shorter flight, we do offer upgrade options for longer flights that include toe dips and additional tow line to lengthen the flight time.
Time on the boat (shore to shore) is always dependent on how full our boat is. It can vary from 20 minutes to an hour.
We hope to see you next time you are in town to make up for your dissatisfaction with our parasail adventure.